Introduction
Welcome to SymptomDx. We provide specialized clinical decision support protocols and diagnostic guidelines designed for healthcare professionals. As an organization based in Toronto, Canada, we adhere to rigorous standards regarding the collection, use, and protection of your Personal Information. This Policy explains our data practices and your rights under applicable global data protection laws.
Privacy Highlights
| Data Category | Primary Purpose | Key Partners |
|---|---|---|
| Contact Details | Account management and critical updates | Postmark, Resend |
| Account Credentials | Secure authentication and access control | Supabase |
| Payment Info | Subscription billing and fraud prevention | Stripe |
About Us & Jurisdiction
SymptomDx is operated by SymptomDx Clinical Solutions Inc., a company incorporated in the province of Ontario, Canada. Under the GDPR, we act as the "Data Controller" for the information processed through our services. Under the CCPA, we are defined as a "Business."
Contact Our Privacy Officer
If you have questions regarding this Policy or wish to exercise your statutory data rights, please contact our designated Privacy Officer:
SymptomDx Privacy Officer
Important Notice: Patient Data
SymptomDx is a clinical decision support platform for practitioners. We do not collect, store, or process Protected Health Information (PHI). Do not enter identifiable patient data into any search field or interactive module within the application.
Data Security & Sovereignty
We maintain technical and organizational safeguards to prevent unauthorized access or disclosure. While our primary operations are in Canada, we utilize global infrastructure providers (such as Vercel and Supabase) that comply with SOC2 and other international security standards. All data transfers are protected via industry-standard TLS/SSL encryption.